In the “Ideal” World . . . Proactive is Better than Reactive.
Ideal System Solutions, Inc. (Ideal) is committed to the ongoing trust and loyalty of our clients by providing them with the ultimate value in every technology transaction. Ideal utilizes proven methodologies and top-of-the-line applications to ensure our customers receive the highest possible service available. In order to deliver this promise, Ideal has implemented the Ideal Customer Management System (ICMS) which utilizes a defined and systematic process and workflow approach to the management of the complete sales cycle; from initial engagement to post-sales support and an ongoing technology partner commitment.
Our IdealCare Technical Support Center allows clients with existing service contracts to create a service ticket and review ticket status online.
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