Ideal System Solutions, Inc.Â delivers proactive maintenance services through our flat-rate IT Support Services Plan. Â Designed to reduce your costs, increase your profits and mitigate your business risks, we partner with you as your Virtual CIO and IT Department, allowing you to focus on running your business, not your technology.
Our relationship begins with evaluating your current state of technology, including infrastructure, hardware and line-of-business applications and Vendors.Â We work with you to identify your critical business processes, pain points and vulnerabilities, and perform a threat analysis to determine your business risks.Â Completing this process allows us to design a Technology Plan that aligns with your long-term business goals.
We become an extension of your business, and true Partner.Â Our sophisticated system tools and seamless procedures will make sure that your systems are reliable, your data is protected, and your employees are productive.Â This response will quickly diminish your need for computer related maintenance services.
Because our Service Plan is based on a flat monthly fee allowing you the ability to budget your IT costs annually, we assume both the financial and technical risks in our relationship, fueling our commitment to continuously identify and deliver solutions that improve your efficiencies and reduce downtime â€“ as a true Partner should.
Remote System Management Services:
- Automation of systems management process
- Remotely diagnoses problems before they occur
- Enhanced feedback and reporting operations
Minimize network and device downtime that causes lost productivity.
Reactive Response and Remediation Services
Our engineering staffâ€™s combined years of industry training, certifications, and collective experience serving our numerous loyal customers can handle simple to the most complex hardware diagnostics, troubleshooting and repairs at our support center.
Our organization services equipment from manufacturers such as Apple, Dell, HP, IBM, Sony, Toshiba, HP and many others.
Contact us today at 888-696-1044Â if you are facing any problems with your computer equipment.