Ideal System Solutions, Inc. offers Voice over IP (VoIP) consulting, deployment and implementation services to provide our customers with the support they need. We will help you plan, select, and most importantly, ensure that it is precisely tailored to your company’s real business needs.
Voice over Internet Protocol (VoIP) is a family of methodologies, communication protocols, and transmission technologies for delivery of voice communications and multimedia sessions over Internet Protocol (IP) networks, such as the Internet.
Internet telephony refers to communications services, voice, facsimile, and/or voice-messaging applications that are transported via the Internet, rather than the public switched telephone network (PSTN).
Our comprehensive VoIP services will make sure that your network infrastructure will offer full connectivity while providing your users with the reliability, quality, capacity and scalability of your old voice network. As such, your business can unleash the unprecedented profit potential of the Internet and thereby, to propel your true business success.
Ideal System Solutions, Inc.’s Voice Support Contracts include committed response times, remote assistance and resolution of faults, along with monthly reporting of any voice activity.
Thinking about a new Phone System? Let us share with you the benefits of VoIP, and introduce you to features such as Unified Messaging, where all of your voicemails are forwarded to your email for the ability to retrieve and forward messages to and from anywhere to anyone.
Or Find Me, Follow Me, where your calls can ring at your office, then your cell phone, then your home office or hotel room while traveling, always maintaining the appearance that you are available to your clients.
A favorite client feature is the ability to record phone calls and conferences, then email them to individuals that could not attend. There are laptop agents we can install which allow you to place and receive calls directly from your Internet-connected laptop or PC, anywhere in the world – imagine the ability to receive a call on your laptop that was dialed to your office extension!