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You're covered.
When it comes to service and support, you can expect the best from
Ideal. From award-winning online tools to mission-critical
services, we offer a coverage plan that suits your unique needs. Save
big when you upgrade your level of service at time of product
purchase.
System Support Contracts
Four levels of coverage that provide technical support, on-site
service and much more. Each support contract covers the system
hardware and operating system and includes OS updates. |
Sun Microsystems Support
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Software Support Contracts
Two levels of coverage that provide technical support, knowledgebase
access and software updates for Sun software. (Contact Ideal for more
details)
End of Service Life Information
Support services are available on products for five years after
the Last Ship Date (LSD) of that product. Find support availability
for your specific hardware or software product here.
Pre-Owned Equipment Support
Qualification
Ideal will bring your pre-owned Sun systems up-to-spec and qualify them for Sun system
support coverage.
Vendor Support Alliances
Ideal teams up with respected solutions vendors in order to
efficiently support the critical components of your enterprise IT
solution throughout the life cycle of the project - design,
implementation, and day-to-day management.
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Sun, Sun Microsystems, and the Sun logo are trademarks
or registered
trademarks, and iForce is a servicemark, of Sun Microsystems, Inc. in
the United States and other countries." |
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