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Teaming with you to solve
your toughest network computing challenges.
Growing your business while meeting today's realities — cutting
costs, simplifying IT architectures, and speeding time to market while
ensuring systems security — means you must optimize your network
computing environment. This is where Ideal System Solutions, Inc.,
comes in. We have the know-how to help you maximize your
investment in network computing technology. We share our knowledge and
work with you to solve business problems using technology — we don't
send in armies of people to take over your IT infrastructure. Sun™
Services provides you with choice, value, and control. |
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Ideal provides you with Choice, Value, and Control
by teaming up with Sun Services |
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"We don't
send in
armies of people to take
over your IT infrastructure " |
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Sun Microsystems Services |
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Quality
Our service technicians are fully
certified. We remain educated and continue to take new classes
to be knowledgeable on state-of-the-art technologies. |
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Commitment
The partnership between Ideal and Sun provide you the highest
quality of customer satisfaction and maintain the best
value. Our goal is to exceed customer expectations by offering
you value-add solutions. We make it a team effort to focus on
improving profitability and reducing cost for our customers. |
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| Support |
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You're covered.
When it comes to service and support, you can expect the best from
Ideal. From award-winning online tools to mission-critical
services, we offer a coverage plan that suits your unique needs.
Save big when you upgrade your level of service at time of product
purchase.
System Support Contracts
Four levels of coverage that provide technical support, on-site
service and much more. Each support contract covers the system
hardware and operating system and includes OS updates. |
Sun Microsystems Support
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Software Support Contracts
Two levels of coverage that provide technical support,
knowledgebase access and software updates for Sun software.
(Contact Ideal for more details)
End of Service Life Information
Support services are available on products for five years after
the Last Ship Date (LSD) of that product. Find support
availability for your specific hardware or software product here.
Pre-Owned Equipment Support
Qualification
Ideal will bring your pre-owned Sun systems up-to-spec and qualify
them for Sun system support coverage.
Professional Services
Ideal teams with Sun Client Solutions and other respected solutions vendors in order to
efficiently support the critical components of your enterprise IT
solution throughout the life cycle of the project - design,
implementation, and day-to-day management.
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Sun, Sun Microsystems, and the Sun logo are trademarks or registered trademarks, and iForce is a servicemark, of Sun Microsystems, Inc. in
the United States and other countries. |
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