In the “Ideal” World . . . our customers should have the peace of mind to know that their On-Site Maintenance and Warranty Provider is there to support their business.
For over a decade, Ideal System Solutions, Inc. has been a full-service technology maintenance and warranty provider, delivering every facet of break/fix service required to maintain an information technology environment. That’s why we provide full service, on-site maintenance services at the customer’s location. We are proud to say that our customers depend on us to keep their equipment operating at maximum availability – allowing them to concentrate on serving their own customers.
Our On-site Maintenance and Warranty Services offers two types of technology support service: Monthly Maintenance and Time and Materials (T&M). Within these two types of service, we offer a number of options to meet a wide range of customers needs. Additionally, our service technicians have access to and have the ability to utilize a combination of on-site and remote support technologies to service our customers to ensure continuous information availability at all times.
At Ideal System Solutions, Inc. we believe that it is our goal to provide seamless on-site maintenance and warranty support. That means – repairs are performed quickly and on the first touch – installations, moves, adds and charges are completed in a timely and professional manner – all maintenance and management of the equipment base is accomplished thoroughly and accurately – and each user every day of the year is able to focus on their work – then, and only then, do we consider our customer’s mission to have been served and our exacting technology maintenance standards met.
To learn more about our Maintenance & Warranty Services contact us at 888-696-1044.